HelpWorks and FACTORS Reports

Many agency users realize the value of HelpWorks and Factors because of the numerous reports that are standard with these products. Among the most common reports generated in HelpWorks, include:

• Client Mailing Labels
• Client Demographics by Site/Program
• Count of Interviews by Interviewer/Screener
• Referrals by Service Provider with Outcomes

Standard reports for FACTORS include:

• Client Mailing Labels
• Client Demographics by Site/Program
• Clients Type by Zip Code
• Count of Procedures by Encounter
• Count of Service Referrals by Provider
• Count of Encounters by Staff
• Caselist with Case Status Log
• Casemix: Demographic Analysis
• Encounters Analysis

The following is a FACTORS Count of Encounters by Staff report example. This type of report aids agencies in the capturing accurate and essential information so often necessary for grant and community resource funding.